How can we help?
Search our knowledge base or browse by category
Popular Articles
How to Create Your First Account
Step-by-step guide to setting up your Alton Studio account and getting started.
Understanding the Dashboard
Learn how to navigate and use all the features in your creator dashboard.
Uploading Your First Product
Everything you need to know about uploading and listing your first digital product.
Two-Factor Authentication
Enable 2FA to secure your account with an extra layer of protection.
How Creator Payouts Work
Understand the 80/20 revenue split and when you'll receive payments.
Pricing Your Products
Best practices for setting competitive and profitable prices.
Community Guidelines
Rules and expectations for participating in the Alton Studio community.
Browse by Category
How to Create Your First Account
Step-by-step guide to setting up your Alton Studio account and getting started.
Understanding the Dashboard
Learn how to navigate and use all the features in your creator dashboard.
Uploading Your First Product
Everything you need to know about uploading and listing your first digital product.
Managing Your Profile
Customize your profile, bio, social links, and public presence.
Two-Factor Authentication
Enable 2FA to secure your account with an extra layer of protection.
Changing Your Password
How to update your password and recover account access.
Email Preferences & Notifications
Control what emails and notifications you receive from Alton Studio.
How Creator Payouts Work
Understand the 80/20 revenue split and when you'll receive payments.
Setting Up Payment Methods
Connect Stripe, PayPal, or bank accounts to receive your earnings.
Understanding Fees & Taxes
Learn about platform fees, payment processing, and tax obligations.
Refunds & Chargebacks
How refunds work and what to do if you receive a chargeback.
Pricing Your Products
Best practices for setting competitive and profitable prices.
Product Descriptions & SEO
Write compelling descriptions that help customers find your work.
Managing Sales & Orders
Track your sales, manage orders, and communicate with buyers.
File Formats & Requirements
Supported file types, size limits, and technical requirements.
Understanding Our Privacy Policy
How we collect, use, and protect your personal information.
Cookie Settings & Preferences
Manage cookies and tracking preferences in your browser.
Data Export & Deletion
Request a copy of your data or permanently delete your account.
Reporting Security Issues
How to report vulnerabilities or security concerns to our team.
Community Guidelines
Rules and expectations for participating in the Alton Studio community.
Reporting Violations
How to report inappropriate content, copyright infringement, or abuse.
Collaborating with Other Creators
Best practices for partnerships, collaborations, and co-creation.
Still need help?
Our support team is here to assist you
Email Support
Get help via email
Community Forum
Ask questions and connect
Response Time
We typically respond within 1-3 business days